Palo Alto Networks 4-HOUR PREMIUM SUPP 3 YEAR TERM PAN-SVC-4HR-7050-3YR

$450,002.00

4-HOUR PREMIUM SUPP 3 YEAR TERM

Description

Palo Alto Premium Support – 3 Year – Service – 9 x 5 x 4 Hour – Service Depot – Exchange – Parts – Electronic and Physical

Features

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Features parts replacement service that helps you handle any mishaps
  • Service depot offers fast, reliable and cost-effective response
  • Electronic and Physical service sub type for better reliability and ensure maximum productivity
  • Parts service characteristics for your convenience and ease of operation
  • 3 Year service duration to ensure maximum dependability and accurate results

Tech Specs

Basic
Product Type Service
Provided Support Replacement
Provided Support Phone Support
Provided Support Parts Replacement
Provided Support Technical Account Manager
Service Duration 3 Year
Service Type Exchange
Service Location Service Depot
Brand Name Palo Alto
General Information
Product Type Service
Manufacturer Part Number PAN-SVC-4HR-7050-3YR
Manufacturer Website Address http://www.paloaltonetworks.com
Service Name Premium Support
Manufacturer Palo Alto Networks
Brand Name Palo Alto
Service Information
Product Supported Palo Alto PA-7050
Provided Support Phone Support
Provided Support Parts Replacement
Provided Support Replacement
Provided Support Technical Account Manager
Service Details
  • Monday 7 am to Friday 6 pm PT (24×7 for Severity 1) access to technical assistance centers:Support engineers are available to assist with issues around the clock.
  • Priority response to support inquiries: Whether submitted by phone or online, premium support customers receive priority access to available customer support engineers.
  • Technical Account Management: An optional subscription-based extension of the Premium Support program that provides dedicated customer advocacy for customers with unique or complex support requirements.
  • Next-business day ship parts and hardware replacement: Provides fast turnaround for hardware replacement. For an additional fee, hardware replacement services can be upgraded to 4 hour ship, or onsite spares for immediate replacement of failed hardware. For US Customers only, 4 hour RMA provides an optional fee-based service for rapid RMA turnaround.
Service Duration 3 Year
Service Location Service Depot
Service Main Type Exchange
Service Sub Type Electronic and Physical
Service Characteristic Parts

Additional information

Brand

Palo Alto Networks

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